Concussion & CTE Foundation HelpLine

We’re here for YOU.

The Concussion & CTE Foundation HelpLine provides personalized support to individuals and families navigating the outcomes of brain injury. If you or a loved one have suffered a recent concussion, are struggling with lingering concussion symptoms, or are concerned about Chronic Traumatic Encephalopathy (CTE), we’re here for you. The HelpLine is a free resource facilitation service supported by the Alaska Mental Health Trust Authority (AMHTA).

Resources Highlights

Fill out the form below and a member of our team will be in touch to help you with nearby medical provider recommendations, treatment and symptom information, and peer support connections.

If you’re experiencing a medical or mental health emergency, please go to the nearest emergency room or call the Suicide & Crisis Lifeline by dialing 988.

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Concussion and Brain Injury
Support
in Alaska

Alaska has one of the highest rates of traumatic brain injury (TBI) in the United States. Check out this infographic from the Alaska Brain Bus on the prevalence of traumatic brain injuries in Alaska. The Concussion & CTE Foundation teamed up with the Alaska Mental Health Trust Authority (AMHTA) to connect patients to support and provide free continuing medical education to clinicians.

The Concussion & CTE Foundation works closely with organizations throughout Alaska and proudly participates in the Brain Injury Council of Alaska (BICA).

The Concussion & CTE Foundation HelpLine can help connect you with medical providers or organizations, like the ones below, that support Alaskans navigating concussions, TBI, and related challenges.

If you are looking for Traumatic Brain Injury Resources in your area, the Alaska TBI Resource Locator is another great option.

Frequently asked questions

What is the Concussion & CTE Foundation HelpLine?

The Concussion & CTE Foundation HelpLine is a free online resource referral service which provides information, guidance, and support to patients and caregivers living with the symptoms of a concussion, post-concussion syndrome, or suspected CTE.

The HelpLine scope of services include recommendations for medical and mental health providers near you, information about symptoms and treatment options, connection to our peer support network, and information about clinical research opportunities.

The HelpLine does not provide direct medical or mental health services, case management, or crisis intervention and the HelpLine does not charge a fee. Whenever possible, HelpLine resource coordinators refer out to experts and organizations who provide services that fall outside our scope of services.

Does it cost anything for me to use the HelpLine?

No! The HelpLine is a service the Concussion & CTE Foundation can provide for free, thanks to the donations of our supporters.

You will not be charged a fee for the service and we do not require insurance or healthcare coverage of any kind. You may share the name of your healthcare insurance provider with the HelpLine for assistance finding an in-network medical or mental health provider; however, we cannot guarantee an in-network match and will not collect information about or bill your specific insurance plan.

If you would like to make a donations to help keep the HelpLine running, click here.

Can you diagnose my concussion or brain injury?

No. The HelpLine is not a medical service and should not be used as a substitute for medical advice.

Are you a crisis HelpLine?

No, the HelpLine is not a crisis line. Our trained coordinators will help facilitate connection to crisis experts.

If you are experiencing a medical emergency or mental health crisis, please contact emergency services or the resources below for immediate support:

If you you need urgent support with a specific concern, the following organizations offer 24/7 assistance:

Brain trauma can impact mental health in children and adults. It’s important to consult with a healthcare professional if you experience symptoms.

Can you help pay for my or my loved one’s treatment?

No. The HelpLine does not provide or offer financial assistance of any kind.

What hours does the HelpLine run?

Monday to Friday 9 a.m. – 7 p.m. ET excluding all major holidays. All requests will be returned within three business days. Those made after hours will not be seen until the following business day.

How will I know someone received my request?

After you hit submit, you will receive an email letting you know we have received your request and it will be processed within three business days.

How will you contact me?

That is up to you. You can choose whether you’d like to be contacted by emailtext, or a scheduled phone call.

Why is the information on the form important?

The information you provide helps us better understand what you or your loved one are going through and how we can be of assistance. It allows our staff to find the specialists and resources best suited to meet your or your loved one’s needs.

What do you do with the information?

Your information may be shared with a Concussion & CTE Foundation staff member or medical professional if it is necessary for your case. Your information will not be shared with any third-party organizations without your consent except in cases where there is imminent risk of harm to self or someone else, or where otherwise required by law.

What is the Peer Support Connection Program?

The Peer Support Connection Program is an opportunity to connect with someone who understands the unique challenges of being a patient or caregiver for someone with PCS or suspected CTE. Click here to learn more.